- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We request that you contact our team to ensure your return is authorized and to avoid any fees or penalties.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your financial institution to process our refund request (5 to 10 business days).
No exchanges/returns are accepted after our 30 day policy.
*No returns on custom orders
Special orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Only available in the US at the moment